Frequently asked questions

Why do you charge for VIP access?

We are not profit-motivated. The pricing helps us cover essential operational costs including server hosting, domain registration, and infrastructure maintenance. These fees ensure we can keep Quizzer running smoothly and continue providing quality education resources to our community. Our mission is to make quality education accessible to everyone, and the pricing model allows us to sustain and improve the platform.

How does the 5-month bundle work?

The 5-month bundle is a one-time payment that gives you full access to all VIP features for 5 months. It offers a significant discount compared to the monthly plan.

What is included in the Free plan?

The Free plan gives you access to our basic question bank and practice mode. It's a great way to try out the platform before upgrading to unlock advanced features like Rooms and Flashcards.

Can I upgrade my plan later?

Yes! You can upgrade from Free to VIP at any time. If you're on the monthly VIP plan, you can also switch to the 5-month bundle to save money.

What payment methods do you accept?

We accept all major UAB Pay, KPay, and Wave Money. Payments are secure and processed instantly.

How does the School Plan work?

The School Plan is designed for institutions and large groups. It includes bulk licensing, a dedicated dashboard for teachers, and custom integration options. Contact us for a quote.

Do you offer refunds?

No, we do not offer refunds under any circumstances. All purchases are final, regardless of whether you have a Free, VIP, Teacher, Bulk, or School Plan. This policy applies even if you cancel your subscription, encounter technical issues, or are banned from the platform. Please make sure you understand what's included in your plan before subscribing.

Can my account be banned?

Yes. We reserve the right to ban or suspend accounts that engage in suspicious activities. Accounts may be banned for: sharing account credentials with others, using multiple accounts to circumvent restrictions, attempting to hack or exploit the platform, violating our terms of service, engaging in fraudulent payment activities, using automated tools or bots, or any other misuse of the platform. Banned accounts will lose access to all features immediately. Please note that we do not offer refunds for banned accounts, regardless of whether you had a Free, VIP, Teacher, Bulk, or School Plan. We monitor account activity and may ban accounts without prior warning if suspicious behavior is detected.

What is the personal code I receive after purchase?

After you complete your purchase, our admin team will send you a personal code via email or through your account dashboard. This code is unique to your account and must be kept confidential. You cannot share this code with anyone else. Sharing your personal code violates our terms of service and may result in immediate account suspension or ban without refund. This code is used to verify your account and access certain premium features.